Ref: HM43453

Account Management / Customer Service– Fine Food company (Ref: HM43453)

Sector Customer Service/Retail
Type Full-time, Permanent
Location London
Salary (Annual) £20,000 - 25,000 / Year
A specialist fine food wholesaler, that supplies much of London’s fine dining restaurants and hotels, seeks a capable, confident, and resilient account and customer service executive to manage a busy and fast paced work load.
The role

Hands-on and practical B2B customer support to restaurants and hotel clients in Central London
Providing daily updates on stock shortages, delivery times, delays and collection times to clients
Logging all delivery details and customer enquiries on the in-house database (needs to be computer literate)
Ad hoc customer support – this is a very fast-paced role and you will be required to use your initiative and intuition to best serve your client

Ideal candidate

Previous experience in a B2B cusromet support role – ideally within a wholesale or other fast-paced, demanding setting
Foodie – strong interest in gastronomy and high-end food service would be a good fit
Kitchen / restaurant background with strong customer support skills
Able to create reports relating to customer experience, order summaries etc.
Energetic and able to work on the job and pick up new tasks quickly


Conditions:

Salary £24k - £26K
ASAP start
Office based (Canary Wharf Area)
Updated: 71 days ago
Ref: HM43453