Ref: HM43659

VIP Client Relationship Manager - Mandarin speaking (CYPRUS) REF: HM43659

Sector Finance(Banking/Securities/Insurance)
Type Full-time, Permanent
Location Cyprus
Salary (Annual) €20,000 - 24,000 / Year
International financial trading company based in Cyprus seeks a Chinese speaking VIP Account Manager.

The role will be responsible for effectively leading the Client Retention function by designing and implementing processes and systems that extend the client life cycle, improve the Clients’ lifetime value and improve their satisfaction.

The company can provide visa support, relocation support and accommodation for the 1st 2 weeks.
Main Activities and Responsibilities:
• To proactively promote the company and the Company’s products in order to meet established marketing plan goals and annual sales revenue
• To assist in the formation of a comprehensive client retention strategy
• Create client loyalty programs that generate improved client retention and improve KPIs
• Design and implement client reactivation campaigns
• To continuously assess the performance of retention tools, design new tools and implement them
• To provide training to clients on the use of the Company’s products and platforms
• To keep up to date with market information and monitor trends in all major instruments


Requirements:
• Degree or equivalent (Business, Marketing or related)
• Excellent Computer skills – Microsoft Office (Intermediate Level)
• At least 3-5 years’ experience in a similar role
• Excellent numerical/mathematical abilities
• Very good understanding of technical/fundamental analysis
• Must be able to adopt sales techniques (previous sales experience is desirable)
• Excellent marketing and promotional background
• Excellent oral and written communication skills
• Native-level Chinese plus fluent in English
Updated: 15 days ago
Ref: HM43659