Ref: HN43576

Sales Support Staff (Ref: HN43576)

Sector Administration/PA
Type Full-time, Permanent
Location London
Salary (Annual) £25,000 - 30,000 / Year
A Japanese wholesale food supplier is currently looking for Sales Support staff.
The ideal candidate should have knowledge of the food sector, familiarity with Japanese food and ingredients, self-motivation, team focused mentality and the ability to work in a diverse and dynamic environment.
An understanding of Japanese culture and some Japanese skill will be advantageous.
As sales support you will be responsible for the following:
• Processing purchase orders from UK and European customers and related administration duties using SAP
• Dealing with telephone and emailed-based queries relating to customer orders, products and deliveries
• Supporting the sales team with their customer administration and input of data setting up new lines and pricing
• Answering phone calls, emails and dealing with queries from clients
• Providing a high level of customer service to external clients

Key Skills & Experience:
• Native level of English, knowledge of Japanese a plus
• High level of IT awareness: SAP. Excel and Microsoft packages
• Experience of working in a sales /order processing / environment, where you have been previously responsible for the accurate processing or sales orders over the phone and via email
• Proven experience of handling telephone-based customer queries
• Ability to work under pressure, to deadlines and collaboratively with others in a cross cultural environment
• Outgoing and confident with excellent communication skills, both verbal and written
• Highly organised, self-motivated
• This is a fantastic opportunity to join a growing company with great development opportunities and benefits
• Knowledge of the food and drinks industry would be good but not essential

** All applicants must have the right to work in the UK as the Company is not able to offer visa support.
Updated: 4 days ago
Ref: HN43576