Ref: HN45315

Global Infrastructure Support Engineer

Sector IT/Telecom/Engineering
Type Full-time, Temp/Contract/Project
Location Netherlands-Amsterdam
Salary (Annual) €50,000 - 55,000 / Year
A Japanese system integration company is currently looking to recruit an Infrastructure Support Engineer in Amsterdam. This role will be responsible for personnel support as well as supporting the development of measures in Europe such as AzureAD & Intune, Microsoft Purview Information Protection, CATO (WAN, Internet, VPN), Proofpoint Email Security, and more.

The Infrastructure Support Engineer needs to work at clients’ sites 5 days a week.
HN45315

TYPE: Full-time role, initially 1 year contract (potential to become permanent)
WORKING HOURS: Mon – Friday 9:00-17:00
SALARY: €55,000 includes holiday allowance
START: TBD
LOCATION: Amsterdam (5 days a week onsite at client’s Amsterdam office)

Infrastructure Support Engineer Responsibilities:
- Support for the European side in the progress of the project
- Receipt of inquiries after implementation and escalation to customer’s HQ
- User notification and vendor coordination for system failures, etc. related to the requested systems
- Routine operations and escalation when security alerts persist to the requested systems
- Support for new services and follow-up to existing services
- Preparation of various documents and manuals, etc
- IP address allocation management and documentation
- Travel to clients’ office in Europe if required

Infrastructure Support Engineer Ideal Candidate:
- More than 3 years of supporting experience of general network(WAN/LAN), Cisco Device, Palo Alto, CATO(WAN, Internet, VPN) 
- CCNA, CCNP, CCIE or security certification would be advantageous
- Excellent English speaking and writing skill
- Understanding of Japanese language is advantageous


** All applicants for the Infrastructure Support Engineer must have the right to work in the Netherlands as the Company is not able to offer visa support.
Updated: 1 day ago
Ref: HN45315