Ref: MS43450

Senior Merchant Consultant, Amazon Marketplace Paid Services - Tokyo (REF: MS43450)

Sector Sales/Business Development
Type Full-time, Permanent
Location Japan-Tokyo
Salary (Annual) ¥10,000,000 - 15,000,000 / Year
Amazon Marketplace Paid Services (MPS)
Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Marketplace Paid Services (MPS) program which seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. Our team will invent and innovate across technology, processes and people to grow the program, improve seller engagement and satisfaction and enable scalable global solutions through direct cooperation with the US, EU, and China Teams.

MPS is seeking a dynamic and motivated person who can be a role model for all Merchant Consultant to develop Selling Partners and to help growing our newly launched Paid Services programs. Our flagship product is the Marketplace Growth service. The Marketplace Merchant Consultant is responsible for working with a group of Selling Partners as part of this service, to help them grow their business on Amazon’s JP Marketplace, offering support on launching on new programs, exploring Amazon’s marketing tools, advising on account strategy and selection listing. This is an opportunity to shape a key new growth program in Amazon’s JP marketplace.
Given the early stage of the MPS program you will also be responsible for developing processes, tools and content for this new service. You will be a key part of developing our portfolio of Paid Services solutions alongside cross functional teams and colleagues in the US, EU, and China.

The ideal candidate will be comfortable influencing senior external stakeholders, have strong sales and/or marketing skills, track record of using data and tools to drive business growth, manage team performance, attract talents and make right hire decisions, develop team, and be comfortable operating in an ambiguous environment given the early stage of the MPS program.

Core Responsibilities:
· Be a role model and train, educate Marketplace Merchant Consultant.
· Analyze customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.
· Create and articulate compelling value propositions around our Paid Service programs.
· Identify, qualify, and engage with prospective Selling Partners for MPS based on a clear understanding of our Selling Partners and their needs.
· Manage a portfolio of Selling Partners concurrently and strategically to drive sustainable GMS growth, based on a strong understanding of marketplace programs, tools and processes.
· Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.
· Understand and utilize CRM tools such as Salesforce to track all pertinent account information and sales progress.
· Prepare and deliver business reviews regarding progress and state of health for the respective assigned portfolio.
· Develop a thorough understanding of the Amazon Marketplace 3rd party services industry and competitive environment, including knowledge of competing product offerings.
· Manage additional projects around our newly launched Paid Service such as process, tool and content development, competitive analysis, and sales analysis as needed.

Various Working System for Work Life Harmony

We believe that it is important to spend private time such as spending time with your family or doing anything you like to spur innovation. Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee. (Example: Flex Time, Work From Home, Maternity /Parenting /Family Care Leave etc.)
-----------------------------------------------------------------
· BA/BS degree or equivalent experience including 10+ years of sales or consulting or marketing experience in E-Commerce, retail technology, SaaS, or software
· Strong analytical skills including Microsoft Excel.
· Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
· Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
· A passion for developing an engaging customer user experience with demonstrated ability to translate customer needs into business and product requirements
· Superior communication and presentation skills.
· Ability to thrive in an ambiguous environment
· High level English skills within speaking, writing and reading (Need to attend the meeting held, lead discussions, and write documents in English)
· Japanese native level or equivalent

-------------------------------------------------------
· MBA Preferred.
· Preferred background of E commerce, BtoC online business and/or retail business.
· have oversea experience in working is preferred.
· Financial knowledge of understanding business from P/L, B/S point of view.
Updated: 14 days ago
Ref: MS43450