Ref: MW43383

<VISA SUPPORT> Japanese-speaking Pre-Sales Engineer (Manager), CCNP certified level (Ref: MW43383)

Sector IT/Telecom/Engineering
Type Full-time, Permanent
Location London
Salary (Annual) £ ~ 51,000 / Year
Benefits annual travel card up to zone 6, life and medical insurance and others
A Japanese IT service provider is seeking a Japanese-speaking Pre-sales Engineer (Manager) who is qualified at least CCNP level.
**** Work permit can be provided for the right canddiate****
- Carry out a variety of technical and co-ordination tasks, to meet or exceed customer requirements as a manager
- To complete those tasks which are;
a) to provide pre-sales technical advice and support to sales team
b) to respond to technical elements of RFIs/RFPs assigned by Line Managers, in a professional and timely manner to ensure customer satisfaction
c) to manage team members tasks and aid them in the improvement of their skills

Principal Accountabilities;
- Support your Director by creating proposals and reports regarding progress of the projects (including sales and profit analysis)
- Organise, manage, motivate and lead a small team in a manner where staff are able to grow and develop under your guidance
- Actively drive & manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and presenter of our services
- Coordination with Suppliers to obtain product cost
- Identify clients’ needs with in-depth knowledge of products, technology & solutions
- Use technical knowledge to explain to prospective customers benefits of our products & why they outperform competitions
- Organize and lead the project staff, not limited to same division but other related divisions and 3rd party vendors
- Give presentations to customers/customer appointed third parties on any aspect of the deployed service/solution
- Produce & develop project documentation including service specifications, technical design, vendor submittals & other
- Produce ad-hoc reports concerning customer issues as and when required
- Support for the end-to-end deployment of services & complex solutions including the creation of detailed instructions and rollout plans for field installation staff
- Support investigations involving the implemented solutions and redesign of installed network devices
- Admin/HR duties, such as staff appraisals, absence reporting, monitoring of overtime, one-to-one meetings etc
- Sales and pre-sales expansion including winning new business opportunities, preparing new quotations and contracts
- Ad hoc requests from your line manager

Knowledge, Skills, Experience and Key Competencies;
- Must be fluent English (at least TOEIC 800) and Japanese (at least JLPT N2)
- Proficiency in maintenance and installation of Network,&Server infrastructure
- The post-holder will hold at least a valid CCNP certification, ideally in Switching & Routing or Voice
- Ability to create high standard technical documentation, including High & Low Level Design Docs
- Proven customer service & facing experience, at all customer levels
- Flexible approach, able to work outside of normal working hours
- Proved knowledge in Windows Servers/PCs, VDI, VM
- Familiar with Product Configurator (CCW, DELL etc.)
- Strong time management/multi tasking & organisational skills
Updated: 19 days ago
Ref: MW43383