Ref: MY44825
IT Infrastructure Engineer
| Sector | IT/Telecom/Engineering |
|---|---|
| Type | Full-time, Permanent |
| Location | Germany－Munich |
| Salary (Annual) | €40,000 - 60,000 / Year |
You will be in charge of mainly 2nd line support for multiple Japanese business customers.
Business level English is required, and either German or Japanese are advantageous.
MY44825
TYPE: Permanent, full-time
WORKING HOURS: Between 8:00 to 9:00 start, 40 hours per week from Monday to Friday
SALARY: Up to €40K -60K depending on experience
START: ASAP
LOCATION: Munich office (Work from home, 3 days per week available)
RESPONSIBILITIES:
• 1st and 2nd level support for customer specific System
• Dealing with the customers from the technical perspective, in case opportunity/request, trouble or question arise.
• Defining the requirements from the customers to design the network, specify the specs and create BOM.
• Project Management.
• Setting up, configure and implement the equipment at customers‘ premises, our office or DC on-site, or remotely.
• Acting upon any situation that requires technical and engineering assistance.
• Server and PC installation according to company directive
• Administration of Active Directory at customer’s site
• Planning, Installation and support of customer’s IT-Infrastructure
• Consulting and installation of Network, Firewall, and Internet access
• Remote-Support for customers as well as on-site support if requested
• Full support and troubleshooting for Microsoft operating systems and standard office applications
• Monitor and maintain customer‘s Internet connectivity, Network and Server systems
• Communication and coordination with IT responsible persons even abroad
• Defining standards for the hardware/software used/preferred
• Lifecycle management
• Problem prevention
KNOWLEDGE/FUNCTIONAL/TECHNICAL SKILLS/QUALIFICATIONS:
Essential:
• Excellent technical skills (especially Sler, server security, and clouds transformation related experience)
• Proven work experience of at least 5 years as an IT support/helpdesk engineer or systems administrator
• Keen to work in a Japanese company and with an international team
• Service provider mindset
• Highly reliable and well organized
• Excellent time management skills
• Excellent communication and interpersonal skills
• Flexible regarding new tasks
• Business-level English language skills
Desirable:
• Prior work experience at an IT service provider is highly preferred
** All applicants must have the right to work in Germany as the Company is not able to offer visa support.
TYPE: Permanent, full-time
WORKING HOURS: Between 8:00 to 9:00 start, 40 hours per week from Monday to Friday
SALARY: Up to €40K -60K depending on experience
START: ASAP
LOCATION: Munich office (Work from home, 3 days per week available)
RESPONSIBILITIES:
• 1st and 2nd level support for customer specific System
• Dealing with the customers from the technical perspective, in case opportunity/request, trouble or question arise.
• Defining the requirements from the customers to design the network, specify the specs and create BOM.
• Project Management.
• Setting up, configure and implement the equipment at customers‘ premises, our office or DC on-site, or remotely.
• Acting upon any situation that requires technical and engineering assistance.
• Server and PC installation according to company directive
• Administration of Active Directory at customer’s site
• Planning, Installation and support of customer’s IT-Infrastructure
• Consulting and installation of Network, Firewall, and Internet access
• Remote-Support for customers as well as on-site support if requested
• Full support and troubleshooting for Microsoft operating systems and standard office applications
• Monitor and maintain customer‘s Internet connectivity, Network and Server systems
• Communication and coordination with IT responsible persons even abroad
• Defining standards for the hardware/software used/preferred
• Lifecycle management
• Problem prevention
KNOWLEDGE/FUNCTIONAL/TECHNICAL SKILLS/QUALIFICATIONS:
Essential:
• Excellent technical skills (especially Sler, server security, and clouds transformation related experience)
• Proven work experience of at least 5 years as an IT support/helpdesk engineer or systems administrator
• Keen to work in a Japanese company and with an international team
• Service provider mindset
• Highly reliable and well organized
• Excellent time management skills
• Excellent communication and interpersonal skills
• Flexible regarding new tasks
• Business-level English language skills
Desirable:
• Prior work experience at an IT service provider is highly preferred
** All applicants must have the right to work in Germany as the Company is not able to offer visa support.
Updated: 71 days ago
Ref: MY44825