Ref: SF44178

German speaking Spare Parts Representative

Sector Supply Chain/Logistics/Import Export
Type Full-time, Permanent
Location Netherlands-Others
Salary (Annual) €3,200 - 4,200 / Month
A Japanese manufacturer in Almere, The Netherlands, is currently recruiting a Regional Spare Parts Representative.
You will work closely with dealers and Spare Parts warehouse colleagues to ensure all orders are fulfilled correctly.
Business level of English and German are required for this role.
They will provide the initial training, and this position will be suitable for an individual who is looking for a higher managerial position – team leader, manager or above.
TYPE: Permanent, full-time
HOURS: 9:00-17:30 from Monday to Friday (Lunch Break: 30mins)
SALARY: 3,200-4,200 EUR / month depending on experience
LOCATION: Almere, The Netherlands

Work very closely with dealers and Spare Parts warehouse colleagues to ensure all orders are fulfilled correctly which includes making sure to upload correct parts numbers, shipment plans, correct discount levels
Work very closely with the technical department to answer correctly to dealer technical queries
Work very closely with suppliers and their Japanese office in particular to solve a spare parts’ outstanding issues in a timely manner and take action to prevent further problems
Monitor priorities of dealer orders according to their ordering request such as breakdown orders or stock orders
Visit dealers and identify SWOT of the dealers and clarify improvement areas
Develop Regional parts sales and marketing strategy to help dealers to improve their aftersales service capabilities
Develop and plan sales promotional campaigns where necessary based on data-driven analysis
Monitor pricing levels by parts categories in your assigned territories and make recommendations in order for them to stay competitive
Monitor dealer inventory levels and make stocking recommendations
Make parts recommendation list to new dealers and also for newly launched models
Provide parts system trainings to dealers
Propose and execute ideas for the improvement of daily operation such as systemization, standardization and efficient workflow

Finished HTS / University level (Mechanical Engineering / Civil Engineering / IT) or
HBO or HEAO (Marketing / Business Administration ) or equivalent are welcome
Proven track record of at least 4+ years of construction/or agricultural machinery or automotive (or similar industrial machinery) Parts customer support, sales, and marketing experience
Good understanding of mechanical products and familiar to read parts Manuals/books
A team worker and flexible to support others
Ability to communicate internally and externally with persons / stakeholders who have different cultural background
Ability to solve conflicts
Excellent customer service and communication skills
Flexible to travel in and outside of Europe for dealer visits
Computer skills and operation experience of SAP is a plus
Deep understanding of Incoterms and full process of logistics
Strong analytical skills and mindset
Good understanding of marketing theory and ability to develop sales strategies based on data/statistical analysis
Business level of English and German are required
Fluent in Italian languages are welcome

Coordinating Skills to correctly register numbers into SAP system
Strong & effective Communication Skills: Proactive and interpersonal and results driven
Time Management & Organizational Skills
Pro-Active Mindset
Proficiency with computer tools: MS Office, working knowledge of SAP (or other ERP system), Excel (a must) and Power BI (nice to have)

** All applicants must have the right to work in the Netherlands as the Company is not able to offer visa support.
Updated: 110 days ago
Ref: SF44178