Ref: TT43404

Japanese Speaking Quality Assurance Technician - Alexa Device International Quality / Tokyo (Ref: TT43404)

Sector IT/Telecom/Engineering
Type Full-time, Permanent
Location Japan-Tokyo
Salary (Annual) ¥ ~ 5,000,000 / Year
Benefits Commuting allowance, Group life insurance, Pension, Staff discount
The Alexa International Quality (AIQ) team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations. If you are interested in shaping the future of Alexa for customers around the world, come and join our team.
[Job description]
- Quality Assurance Testers (QATs) work on testing Devices at the user level, both manually and with automated tools.
- QATs at Amazon are excellent individual contributors capable of taking on tasks of test case execution from start to completion with minimal help.
- QATs are responsible for understanding the product in detail, and updating the test case tool with test execution results. They write and maintain black- box test cases based on well- defined feature requirements, writing tests cases (not test plans) that are high quality, high value, and maintainable.
- QATs also have experience with gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files and reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found.
- QATs produce good reproducible defect reports to verify fixed bugs are truly fixed. Develop and execute automated tests and test plans.

[Responsibilities]
· Execution of a set of test cases assigned to you by a test lead.
· Identifying critical bugs and gaps in the test plan coverage.
· Delivering reproducible defect reports that include steps to reproduce, logs, clear description of actual results vs. expected, helpful title / summary.
· Verify bugs are fixed.
· Gaining knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests.
· Prioritization of own work with help from your manager, operating with limited discretion.
· Keeping team members informed of issues that affect you and escalating concerns promptly and appropriately with limited guidance from your manager or team members.
· Ability to manage directly assigned tasks and on-call duties gracefully.

[Required skills / experience]
· Native fluency in Japanese and business level English
· Bachelor’s degree or equivalent work experience of 3 or more years
· Basic knowledge for technical matters in software and devices
· Motivated to expand future career in technical area
· Demonstrated experience working as part of a team against deadlines with multiple stakeholders
· Demonstrated use at the consumer level of software, computers and devices

[Preferred Qualifications]
· Experience of QA testing in software or device development
· Basic understanding of computer programming
· Sustained coursework, or certificate of completion in Computer Science or related technical field
· Excellent customer experience intuition; demonstrated success in delivering a world-class customer experience (ideally in the consumer electronic industry)
· Strong organizational skills, tracking multiple test executions simultaneously and be able to synthesize the results
· Attention to detail and ability to root cause important issues impacting process or customers

Location: Meguro, Tokyo
Updated: 32 days ago
Ref: TT43404