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Senior Education Consultantref: HM43196
Sector Others
Type Full-time, Permanent
Location London - West
Salary £37000 - 45000 / Year
Senior Education Consultant

International education consultancy seeks an experienced and highly capable education consultant to join their team.

This is a very busy and exciting role, primarily focusing on the commercial aspects of the business. You will work closely with the CEO to develop strategies for managing key accounts.

Core Duties

• Act as a key representative of the business to all students and families alike, providing informed professional and courteous responses to external and internal inquiries

• Act as an account manager to commercial clients ensuring that regular contact with the client is maintained, effective relationships with the client are built, and that the full range of service offerings is available as appropriate

• Ensure that relevant issues are logged and resolved appropriately

• Set business development strategy in conjunction with the CEO

• Effectively close contracts with families, demonstrating a sound understanding of the business, and services offered by the Company

• Act as a subject matter expert, demonstrating an accurate and complete understanding of the education sector, and its operations

• Act as a mentor to other consultants, and tutors, demonstrating both an astute commercial understanding, as well as a supportive team orientated approach

• Liaise effectively with schools, and academic institutions with regards to students, ensuring a holistic approach to tutoring where possible

• Make accurate assessments of students and recommend appropriate products to students and families

• Record assessments appropriately, and ensure they follow Company guidelines

• Create relevant critical education pathways for tutors to follow with students

• Ensure the pathways are documented and communicated appropriately

• Allocate tutor jobs accordingly ensuring effective liaison as appropriate

• Effectively manage and mentor tutors as they carry out their duties providing support as required

• Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily

Ideal candidate

• Previous experience within a similar education consultancy role
• Must have an excellent understanding of the education sector as you will need to act as a subject matter expert, providing effective guidance and support to consultants and tutors
• Strong customer facing skills – able to manage commercial B2B relations as well as B2C interaction with families and students
• Strong business sense - must have a sound understanding of contracts; negotiating and closing business as required