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Mandarin-speaking Senior Property Managerref: SW43129
Sector Others
Type Full-time, Permanent
Location London - Centre / West End
Salary £30000 - 37000 / Year
Mandarin-speaking Senior Property Manager

A dynamic international property management company is looking for an energetic and hardworking Mandarin-speaking Senior Property Manager to join their fast-growing team in Central London.

The role will offer support to Head of Property and provide landlords with a very high level of attention and excellent service.

LOCATION: Central London
SALARY: £30 - 37K

• The primary point of contact for Landlords and Tenants throughout the tenancy, liaising with in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date
• Where any insurance claims are necessary, raise the claim on the Landlord’s behalf, arrange quotes and bring the claim to a successful conclusion
• Visit all the properties in portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found.
• Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine
• Ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements
• At the end of the tenancy, analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return
• Provide direct support to the Head of Property Management and Property Management team.
• Methodical in working, ensuring enquiries are prioritised and dealt with efficiently
• Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, WeChat, WhatsApp)

• Totally fluent in Mandarin and English
• Proficient in Landlord and Tenant law
• Able to work independently and be responsible for organising own diary and workload, including managing appointments to inspect properties
• Good communication and negotiation skills