-International Banking Environment / Process Improvement / German or French Advantageous-
An international bank is currently recruiting a Business Administrator (Middle Office) to join its Business Administration Team in Amsterdam.
The role involves supporting day-to-day client administration, coordinating with internal teams, maintaining accurate records, and contributing to the improvement of business processes.
The role is well suited to someone who is highly organised, comfortable managing multiple priorities, and able to identify opportunities to improve processes and workflows.
The ideal candidate should have experience working in a B2B environment, strong communication and organisational skills, and the ability to work accurately under time-sensitive conditions. Previous banking experience is not required.

(Ref: HN61261 - Please include this when making any enquiries.)


Main Responsibilities:
• Handle day-to-day client requests and enquiries, coordinating with Relationship Managers and relevant internal teams.

• Support client onboarding, account maintenance, and account closure in coordination with the relevant teams following KYC/AML processes.

• Process applications, review documentation, and maintain accurate client information on internal systems.
• Coordinate with Operations, Compliance, Treasury, Global Transaction Banking, and other departments to ensure client requests are handled efficiently and without unnecessary delays.
• Conduct regulatory reviews of existing client files in line with the bank's periodic review requirements.
• Maintain, optimise, and improve business processes and procedures, identifying opportunities to streamline workflows and improve efficiency.
• Support the wider Business Administration Team with transaction-related activities and ad hoc tasks while maintaining a high level of accuracy and meeting time-sensitive deadlines.
• Ensure timely and accurate processing of loan transactions, including disbursements, repayments, and interest calculations

Ideal Candidate:
• Bachelor's degree or equivalent
• Experience working in a B2B environment, ideally in business administration, operations, customer support, sales support, or a similar function
• Strong multitasking and prioritisation skills, with the ability to manage several tasks and deadlines simultaneously
• Strong organisational, numerical, and attention-to-detail skills, with a high level of accuracy when handling documentation and data
• A proactive approach to identifying issues and suggesting improvements to processes and workflows
• Excellent written and verbal English communication skills
• German or French language skills are advantageous
• Good working knowledge of Microsoft Excel and the ability to work confidently with internal systems
• Previous banking or financial services experience is not required, but advantageous

Conditions
• Location: Amsterdam, the Netherlands
• Working Style: Hybrid, WFH 2 days a week after training
• Salary: €45,000–€60,000 per annum depending on experience, including 13th month bonus and holiday allowance
• Job Type: Full-time, initially 1-year contract with potential for extension
• Working Hours: Monday to Friday, 37.5 hours per week
• Start: ASAP
• Benefits: Commuting allowance, CLA Bank, Pension