Ref: KA46835
IT Helpdesk
| Sector | IT/Telecom/Engineering |
|---|---|
| Type | Full-time, Temp/Contract/Project |
| Location | Netherlands - Amsterdam |
| Salary (Annual) | €60,000 - 60,000 / Year |
| Benefits | Comprehensive package including transport allowance, pension, variable bonus scheme, remote work allowance, and professional training support |
The role involves providing internal desktop support, troubleshooting hardware and software issues, managing local networks, and maintaining IT security systems for approximately 100 users.
This is an excellent opportunity to work in a multicultural and international environment with great career growth potential.
KA46835
TYPE: 1-year fixed-term contract (with the possibility of permanent employment)
WORKING HOURS: 37.5 hours per week
SALARY: Around €60,000 per year (including 13th-month bonus and holiday allowance, depending on experience)
BENEFITS: Comprehensive package including transport allowance, pension, variable bonus scheme, remote work allowance, and professional training support
START: ASAP (ideally starts from 1st December 2025)
LOCATION: Amsterdam, the Netherlands (3 days in the office, 2 days remote)
IT Helpdesk Main Responsibilities:
• Provide hardware and software desktop support for internal users
• Troubleshoot and maintain PCs, laptops, and other IT devices
• Ensure stable operation and maintenance of the local network (including Wi-Fi)
• Respond to end-user inquiries and IT service requests
• Escalate complex technical issues to the 2nd Line Support team (London)
• Support the installation and configuration of hardware and software
• Implement and maintain IT security policies and procedures
• Perform regular system maintenance and updates
• Configure, distribute, and support IT equipment (e.g., iPads, iPhones)
• Conduct routine inspections and preventive maintenance of office IT equipment
• Maintain IT asset inventory and support logs
• Contribute to new IT solutions and efficiency improvement initiatives
IT Helpdesk Ideal Candidate:
• Minimum 2 years of IT helpdesk or technical support experience especially for Windows PC, iPhone, iPad and conference system
• Solid knowledge and hands-on experience with hardware support is required
• Strong problem-solving and troubleshooting skills
• Fluency in English is required
• Any knowledge or understanding of Japanese culture is plus
• Experience working in an international or multicultural environment
• Proactive, adaptable, and eager to learn new technologies
All applicants must have the right to work in the Netherlands. Visa sponsorship is not available for this IT Helpdesk role.
TYPE: 1-year fixed-term contract (with the possibility of permanent employment)
WORKING HOURS: 37.5 hours per week
SALARY: Around €60,000 per year (including 13th-month bonus and holiday allowance, depending on experience)
BENEFITS: Comprehensive package including transport allowance, pension, variable bonus scheme, remote work allowance, and professional training support
START: ASAP (ideally starts from 1st December 2025)
LOCATION: Amsterdam, the Netherlands (3 days in the office, 2 days remote)
IT Helpdesk Main Responsibilities:
• Provide hardware and software desktop support for internal users
• Troubleshoot and maintain PCs, laptops, and other IT devices
• Ensure stable operation and maintenance of the local network (including Wi-Fi)
• Respond to end-user inquiries and IT service requests
• Escalate complex technical issues to the 2nd Line Support team (London)
• Support the installation and configuration of hardware and software
• Implement and maintain IT security policies and procedures
• Perform regular system maintenance and updates
• Configure, distribute, and support IT equipment (e.g., iPads, iPhones)
• Conduct routine inspections and preventive maintenance of office IT equipment
• Maintain IT asset inventory and support logs
• Contribute to new IT solutions and efficiency improvement initiatives
IT Helpdesk Ideal Candidate:
• Minimum 2 years of IT helpdesk or technical support experience especially for Windows PC, iPhone, iPad and conference system
• Solid knowledge and hands-on experience with hardware support is required
• Strong problem-solving and troubleshooting skills
• Fluency in English is required
• Any knowledge or understanding of Japanese culture is plus
• Experience working in an international or multicultural environment
• Proactive, adaptable, and eager to learn new technologies
All applicants must have the right to work in the Netherlands. Visa sponsorship is not available for this IT Helpdesk role.
Updated: 7 days ago
Ref: KA46835