KK46962

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ELIGIBLE APPLICANTS:
• (O) Eligible visa: Permanent residence, Spouse, Partner
• (X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate
VISA SUPPORT: No
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TYPE: Permanent, full-time
WORKING HOURS: 5 days a week, approx. 45 hours (shift-based; system in place to take either Saturday or Sunday off)
SALARY: £30–35k + service charge (depending on experience)
START: ASAP
LOCATION: Central London

Floor Manager Responsibilities:
• Overseeing and managing all front-of-house operations
• Staff supervision, training, and shift management
• Customer service (including table service, reservation management, and handling customer complaints)
• Yakiniku-specific service: explaining dishes to customers, demonstrating cooking methods, and assisting with grilling at the table
• Managing sales, inventory, and overall operations

Floor Manager Ideal Candidate:
• 3+ years of management experience in a restaurant or shop
• Business-level English
• Excellent customer service skills
• Experience in FOH operations and guest service in the hospitality industry
• Interest in Japanese cuisine and culture
• Strong teamwork and team-leading skills
• Business awareness
• Organisational skills and problem-solving skills
• Friendly and approachable personality
• Ability to work in a fast-paced environment and handle multiple tasks


***All applicants for the Floor Manager role must have the right to work in the UK, as the company is not able to offer visa sponsorship.
***We regret that we cannot accept applications from Working Holiday, Graduate, or Student visa holders.