KM46455

TYPE: Permanent, full-time
WORKING HOURS: 8:30-17:00 (30 minutes lunch break) Monday to Friday, 40 hours a week
SALARY: up to 60K–70K EUR / Gross Salary + Pension Scheme
LOCATION: Rotterdam, the Netherlands (Office based)

RESPONSIBILITIES:
• Operational Management
o Oversee all aspects of warehouse operations, including inbound/outbound logistics, inventory control, and order fulfillment.
o Ensure timely and accurate processing of shipments and deliveries.
o Optimize warehouse layout and workflow to maximize productivity and space utilization.
o Coordinate with transportation teams and third-party providers to manage delivery schedules.
• Team Leadership
o Lead, train, and manage a team of warehouse staff, including supervisors, forklift drivers, and warehouse operatives.
o Monitor performance, set goals, and provide regular feedback and development support.
o Ensure compliance with health and safety regulations, labor laws, and internal policies.
• Customer & Client Relations
o Serve as the main point of contact for clients and key accounts serviced by the branch.
o Ensure high levels of service quality, responsiveness, and customer satisfaction.
o Resolve client escalations quickly and professionally.
• Financial Oversight
o Manage branch budgets and operational costs.
o Track KPIs, including productivity, on-time delivery, accuracy, and cost per unit handled.
o Prepare and submit regular performance and financial reports to HQ or regional offices.
• Compliance & Safety
o Ensure all operations comply with local and EU logistics regulations and safety standards.
o Conduct regular audits and risk assessments, implementing corrective actions where necessary.
o Promote a strong safety culture throughout the warehouse and logistics teams.

IDEAL CANDIDATE:
• Minimum of 5 years of experience in warehouse/logistics management, with at least 3 years in a leadership role.
• Deep understanding of warehouse operations, WMS systems, transportation, and inventory control.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of EU transport and safety regulations.
• Proficient in warehouse management software (e.g., SAP, Oracle, Manhattan) and MS Office Suite.
• Native-level Dutch
• Fluent in English

** All applicants must have the right to work in the country without any restrictions as the Company is not able to offer visa support.