Ref: KM47225

Logistics Operations / Inside Sales (International Freight Forwarding)

Sector Import&Export/Logistics/Supply Chain
Type Full-time, Permanent
Location Germany - Dusseldorf/Cologne
Salary (Annual) €40,000 - 55,000 / Year
A Düsseldorf based logistics company is currently recruiting a Logistics Operations / Inside Sales (International Freight Forwarding).
In this role you will be responsible for operations and inside sales related to international freight forwarding. The role supports the smooth execution of logistics processes and helps generate new business opportunities through shipment coordination, customer communication, and quotation preparation.
The role will suit someone who has experience in the international freight forwarding industry (operations, sales, or sales support).
Ref: KM47225

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ELIGIBLE APPLICANTS: 
- (O) Eligible visa: Permanent residence, Spouse, Partner
- (X) NOT eligible: Student visa, working holiday visa, requiring visa sponsorship
WORK TYPE: Office-based
VISA SUPPORT: No
BENEFITS: 30 days’ annual leave
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TYPE: Permanent, full-time
WORKING HOURS: 8:00-17:00 from Monday to Friday
SALARY: Inside Sales Coordinator: €40-55K
Operations Specialist (International Freight Forwarding): €40-50K
START: ASAP
LOCATION: Dusseldorf, Germany

Logistics Operations / Inside Sales Main Responsibilities:
• Manage bookings and shipment coordination for import and export cargo via sea, air, and land transportation
• Prepare and review shipping documents such as Bills of Lading (B/L), Air Waybills (AWB), and invoices
• Coordinate freight rates and schedules with shipping lines and airlines
• Identify potential new customers and set up appointments through phone and email outreach
• Understand customer needs and propose suitable logistics solutions
• Provide shipment status updates and respond to customer enquiries

Logistics Operations / Inside Sales Ideal Candidate:
• Practical experience in the international freight forwarding industry (operations, sales, or sales support)
• Understanding of Incoterms and international shipping procedures
• Strong logical communication skills and customer service abilities
• Business level of fluency in both English and German
• Some understanding of Japanese language would be advantageous

** All applicants for the Logistics Operations / Inside Sales must have the right to work in the country without any restrictions as the Company is not able to offer visa support.
**We regret that we cannot accept applications from Working holiday or Student visa holders.
Updated: 3 hours ago
Ref: KM47225