Ref: YC46841
Japanese speaking Senior Systems Engineer
| Sector | IT/Telecom/Engineering |
|---|---|
| Type | Full-time, Permanent |
| Location | London |
| Salary (Annual) | £30,000 - 40,000 / Year |
The successful candidate will be confident in client communication, technically skilled across multiple IT domains, and able to lead and support engineers in project delivery and service desk operations.
YC46841
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ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: YMS, Graduate, Student visa, Requiring visa sponsorship
TYPE: Hybrid style
VISA SUPPORT: Not available
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Contract Type: Permanent, full-time
Salary: £30k-£40K, depending on experience
Working Hours: Monday–Friday, 8:30–17:00 (37.5 hours/week, *Overtime and on-call work may be required as needed.)
Start Date: ASAP
Location: Central London
Senior Systems Engineer Main Responsibilities
System Integration Projects
• Conduct integration tasks for small-to-mid-sized projects (on-site/off-site)
• Perform environment assessments and create site manuals
• Identify risks and mitigation strategies
• Transfer knowledge to service desk engineers
• Ensure all recommendations comply with customer IT policies
• Lead and support engineers within the team
Service Desk Support
• Provide 1st–3rd line technical support to customers
• Diagnose and resolve issues via phone, email, and ticketing systems
• Maintain support documentation (site manuals, asset lists, user guides)
• Act as escalation point for complex cases
System Maintenance Services
• Maintain customer systems on-site and remotely
• Update licenses, run inventory, and maintain documentation
• Register manufacturer support services (e.g., Care Packs)
Third-party & Customer Management
• Manage vendor relationships and control service delivery
• Represent customers with third-party vendors
• Maintain strong customer relationships and ensure satisfaction
Pre-sales & Internal IT
• Assist sales team in pre-sales activities and prepare proposals
• Support internal IT system planning and upgrades
• Maintain laboratory systems availability, security, and integrity
Leadership & Development
• Mentor and assist junior staff
• Supervise engineers, ensuring IT goods are secure and well-managed
• Research new products and propose operational improvements
Senior Systems Engineer Requirements
Essential:
• 3+ years’ hands-on experience with Cisco switches/routers and firewalls (design & implementation)
• Strong LAN design and ISP coordination experience
• Multi-site VPN implementation experience
• Proficiency in network design documentation
• Windows services: AD, DHCP, DNS, GPO, print queues, shared folders
• Server and storage knowledge in physical and virtual environments
• Business level of English and Japanese
Desirable:
• Cisco CCNP certification
• Experience with VMware and Hyper-V
• Knowledge of Azure, AWS, and other cloud platforms (IaaS/PaaS)
*All applicants for the Senior Systems Engineer role must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.
*We regret that we cannot accept applications from YMS, Graduate or Student visa holders.
-------------------------------------
ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: YMS, Graduate, Student visa, Requiring visa sponsorship
TYPE: Hybrid style
VISA SUPPORT: Not available
-------------------------------------
Contract Type: Permanent, full-time
Salary: £30k-£40K, depending on experience
Working Hours: Monday–Friday, 8:30–17:00 (37.5 hours/week, *Overtime and on-call work may be required as needed.)
Start Date: ASAP
Location: Central London
Senior Systems Engineer Main Responsibilities
System Integration Projects
• Conduct integration tasks for small-to-mid-sized projects (on-site/off-site)
• Perform environment assessments and create site manuals
• Identify risks and mitigation strategies
• Transfer knowledge to service desk engineers
• Ensure all recommendations comply with customer IT policies
• Lead and support engineers within the team
Service Desk Support
• Provide 1st–3rd line technical support to customers
• Diagnose and resolve issues via phone, email, and ticketing systems
• Maintain support documentation (site manuals, asset lists, user guides)
• Act as escalation point for complex cases
System Maintenance Services
• Maintain customer systems on-site and remotely
• Update licenses, run inventory, and maintain documentation
• Register manufacturer support services (e.g., Care Packs)
Third-party & Customer Management
• Manage vendor relationships and control service delivery
• Represent customers with third-party vendors
• Maintain strong customer relationships and ensure satisfaction
Pre-sales & Internal IT
• Assist sales team in pre-sales activities and prepare proposals
• Support internal IT system planning and upgrades
• Maintain laboratory systems availability, security, and integrity
Leadership & Development
• Mentor and assist junior staff
• Supervise engineers, ensuring IT goods are secure and well-managed
• Research new products and propose operational improvements
Senior Systems Engineer Requirements
Essential:
• 3+ years’ hands-on experience with Cisco switches/routers and firewalls (design & implementation)
• Strong LAN design and ISP coordination experience
• Multi-site VPN implementation experience
• Proficiency in network design documentation
• Windows services: AD, DHCP, DNS, GPO, print queues, shared folders
• Server and storage knowledge in physical and virtual environments
• Business level of English and Japanese
Desirable:
• Cisco CCNP certification
• Experience with VMware and Hyper-V
• Knowledge of Azure, AWS, and other cloud platforms (IaaS/PaaS)
*All applicants for the Senior Systems Engineer role must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.
*We regret that we cannot accept applications from YMS, Graduate or Student visa holders.
Updated: 5 hours ago
Ref: YC46841