Ref: YC46842
Japanese speaking IT Administrative (Quality Control Assistant)
| Sector | IT/Telecom/Engineering |
|---|---|
| Type | Full-time, Permanent |
| Location | London |
| Salary (Annual) | £25,000 - 28,000 / Year |
The role involves managing customer support calls and service tickets, ensuring smooth communication between clients, engineers, and external vendors in both Japanese and English.
This is an excellent opportunity for a bilingual candidate with strong administrative and customer service skills who is motivated to work in the IT industry.
YC46842
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ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Student visa, YMS, Graduate visa, Requiring visa sponsorship
WORK TYPE: Hybrid working available after training/probation
VISA SUPPORT: Not available
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Type: Permanent, full-time
Salary: £25k- £28k depending on experience
Working Hours: Monday–Friday, 8:30–17:00 (37.5 hours per week)
Start Date: Between December 2025 – January 2026 (TBC)
Location: London (City) – Hybrid working available after training/probation
IT Administrative (Quality Control Assistant) Main Responsibilities
• Manage support tickets: intake, response, escalation, and closure
• Coordinate and liaise with customers, internal engineers, and external vendors
• Participate in internal quality assurance activities and support ISO27001 & ISO9001 certification maintenance
• Input invoice data into ERP systems and prepare quotations and purchase orders
• Manage service desk users (create, update, deactivate accounts)
• Support training and onboarding of new staff
IT Administrative (Quality Control Assistant) Skills & Qualifications
• Business-level communication skills in both Japanese and English (spoken & written)
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Previous customer service or call-handling experience
• Strong interest in and willingness to learn about the IT industry
*All applicants for the IT Administrative (Quality Control Assistant) role must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.
*YMS and graduate visa holders are not eligible for this position.
----------------------------------------
ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Student visa, YMS, Graduate visa, Requiring visa sponsorship
WORK TYPE: Hybrid working available after training/probation
VISA SUPPORT: Not available
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Type: Permanent, full-time
Salary: £25k- £28k depending on experience
Working Hours: Monday–Friday, 8:30–17:00 (37.5 hours per week)
Start Date: Between December 2025 – January 2026 (TBC)
Location: London (City) – Hybrid working available after training/probation
IT Administrative (Quality Control Assistant) Main Responsibilities
• Manage support tickets: intake, response, escalation, and closure
• Coordinate and liaise with customers, internal engineers, and external vendors
• Participate in internal quality assurance activities and support ISO27001 & ISO9001 certification maintenance
• Input invoice data into ERP systems and prepare quotations and purchase orders
• Manage service desk users (create, update, deactivate accounts)
• Support training and onboarding of new staff
IT Administrative (Quality Control Assistant) Skills & Qualifications
• Business-level communication skills in both Japanese and English (spoken & written)
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Previous customer service or call-handling experience
• Strong interest in and willingness to learn about the IT industry
*All applicants for the IT Administrative (Quality Control Assistant) role must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.
*YMS and graduate visa holders are not eligible for this position.
Updated: 4 hours ago
Ref: YC46842