CC46314

TYPE: Full-time, initially 1 year contract (There is potential for extension)
WORKING HOURS: from 8:45 until 5:30, with a 45-minute lunchbreak
SALARY: up to €65k gross depending on experience (flexible)
LOCATION: Amsterdam, Netherlands (hybrid working is allowed after probation)

L&D HR Specialist Main Responsibilities:

● Supporting employees on a wide range of operations topics through HRM systems and providing counsel and support on policies and procedures
● Own the complete onboarding and offboarding process including people administration, verification of required documentation, and coordination with IT hardware and access for assigned locations
● Responsible for employment contracts, termination letters, transfer letters, salary change notifications, employee confirmation letters, and any other relevant addenda
● Ensure compliance with local HR laws in different countries
● Provide support in benefits related questions and enrolment and time and absence management
● Act as the technical point of contact and system administrator of HRMS, maintaining HRMS support between Hoshizaki team and employees, conducting trainings on HRMS
● Create and maintain guides and internal policies on operational processes
● Support audits when necessary for data integrity in HRMS and in Payroll
● Communicate accurate information with the payroll specialist of any pay changes before payroll cutoff
● Execute HR initiatives to ensure smooth day-to-day operations
● Serve as a key resource for employees and managers, ensuring the successful deployment of HR policies and processes. Support the development, implementation, and continuous improvement of HR policies and processes
● Facilitate key HR activities such as talent acquisition and management, engagement, learning and development, career coaching, mentoring, employee relations, and performance management
● Ensure compliance with local employment legislation and adherence to company policies
● Support the execution and management of HR policies and practices within the country, adhering to the strategic direction set by HR leadership
● Address and resolve employee relations issues within the country, conducting thorough investigations when necessary
● Provide HR policy guidance and best practice interpretation to managers and employees
● Assist by supporting succession planning, retention programs, training and leadership development
● Collaborate with Management to resolve complex employee leave matters, including policy interpretation, administration, accommodation, and employee queries and complaints
● Work cross-functionally with vendors, Benefits, Payroll to manage leave cases effectively
● Manage all data changes in HRMS, such as schedule changes, time off adjustments, org changes, etc.
● Maintain accurate employee records and ensure compliance with labour laws and company policies
● Ensure confidentiality of internal and external data
● Assist and support with General Affairs tasks
● Participate in ad-hoc projects and other duties as assigned


L&D HR Specialist Ideal Candidate:
● Bachelor’s degree in Human Resources, Business Administration, or a related field
● 5-7 years of experience in an HR Generalist role or similar HR capacity
● Experience in conducting or leading Learning and Development initiatives and programs
● Strong knowledge of HR principles, labour laws, and best practices
● Understanding of legal and regulatory requirements related to employee management
● Experience managing HR issues
● Proficiency in Microsoft Office Suite
● Experience with HRIS tools such as Moorepay
● Excellent communication and interpersonal skills
● Service management or HR experience in a call centre environment is a plus
● Master’s Degree in HRM or MBA is a plus
● HR certification (PHR, SHRM-CP, CIPD) is a plus

BENEFITS: Birthday leave, Pension scheme contribution, Commuting reimbursement

** All applicants for the GA & HR Specialist must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.