Ref: AJ45377

Air Freight Customs Import Operator

職種 サプライチェーン/ 輸出入/物流
雇用形態 Full-time, Permanent
勤務地 オランダ ‐ アムステルダム
給与(年収) €3,500 - 4,200 / Month
A Japanese logistics company is looking to appoint an engaged and delivery-focused Air Freight Customs Import Operator at their Amsterdam office. They offer its customers worldwide intermodal transport solutions utilizing air, ocean, and ground transport. You will work in a dynamic and international environment.
AJ45377

TYPE: Permanent, full-time
WORKING HOURS: Monday to Friday
SALARY: €3500 - €4,200 per month depending on experience
START: ASAP
LOCATION: Amsterdam Office, The Netherlands

AIR FREIGHT CUSTOMS IMPORT OPERATOR RESPONSIBILITIES:

OPERATIONAL RESPONSIBILITIES
• Compute duties, tariffs, price conversions, weight, and volume of merchandise
exported/imported to and from foreign destinations. Expand of Vertical Markets
• Examine various documents including invoices, bills of lading, and shipping
statements to ensure compliance with federal and foreign regulations governing
the shipment, receipt, and documentation of imported/exported products
• Schedule shipments and schedule when the shipment must be picked up
• Billing and offer rates
• Always develop and maintain excellent service to internal and external
customers
• Review and monitor shipment documentation for accuracy.
• Communicate with operations manager regarding progress and problems or
issues
• Maintain a flexible work schedule including outside normal business hours and
after hours on call rotation
• Assist in staff retention and training efforts

CUSTOMS RELATED RESPONSIBILITIES
•Respond promptly to customer inquiries regarding airfreight imports, providing
accurate information and resolving issues effectively
• Coordinate with customs officials, airlines, and other stakeholders to ensure
smooth and timely clearance of import shipments
• Assist customers with documentation requirements, such as customs
declarations and import licenses, to facilitate smooth cargo handling
• Track and update customers on the status of their import shipments, including
estimated arrival times and any delays or disruptions
• Handle customer complaints and concerns with empathy and professionalism,
working towards swift resolution and customer satisfaction
• Provide proactive communication to customers, keeping them informed about
any changes or updates related to their import shipments
• Collaborate with internal teams to address customer needs, such as arranging
special handling or delivery instructions for sensitive or urgent shipments
• Maintain accurate records of customer interactions, ensuring all relevant details
are documented for future reference and analysis

AIR FREIGHT CUSTOMS IMPORT OPERATOR IDEAL CANDIDATE:
• Has a background in the airfreight industry
• Has a positive and creative mindset
• Is entrepreneurial and enthusiastic

** All applicants for the Air Freight Customs Import Operator must have the right to work in the Netherlands as the Company is not able to offer visa support.


If your application is successful, you will be contacted within two business days.
We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
更新日: 121 days ago
Ref: AJ45377